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You're in Chapter IV of...
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This year's workbook has
six chapters. In
Chapter I, we
survey CUNA Mutual and
Credit Union Risk Managers to
"benchmark" our 2006 RM
programs and projects. In
Chapter II, we
retrain and introduce
alternative RM research and
development (R&D) strategies
for 2007. In
Chapter III, we
update RMA data sheets and
review written
reports to ensure we're
supporting CM underwriting and
claims personnel and our
recommendations are being
implemented at the credit union
level.
Chapter
IV, we refresh our RM
workshops and presentations and
plan for a series of 2007 RM discussions and
fireside chats with our Credit
Union Risk Managers. In
Chapter V,
we
take advanced training in CUNA Mutual's
Unified
Incident Command and Control
System. This system adopts the
"Incident Command System (ICS)
and National Incident Management
System (NIMS) required teaching
for law enforcement, fire
fighters, and emergency
governments to the credit union
movement. |
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When we
hand a credit union a loaf of bread
we feed them for a day! When we
teach them to plant wheat
we feed them for a life time!
RM presentations,
workshops, and discussion
sessions in 2007 will continue
to guide and direct but they'll
also focus more on cross
training and a
"train-the-trainer" format. We
have a three fold mission in
2007. We'll teach RM
fundamentals to the frontlines
such as conducting robbery
training sessions. We'll
cross-train credit unions at the
chapter and country levels, such
as conducting RM workshops at
chapter, league, and ABCUL
meetings. And we'll partner with
credit union leaders in the UK
such as holding periodic
regional RM discussions
throughout the UK.
Our
mottos in '07 will include,
"We're all in this together!" -
"Ask not what your community can
do for you, ask what you can do
for your community!" Our mission
will be to encourage
public-to-private partnerships
between credit union sponsor
groups and professional first
responders from the public
sector (emergency governments,
law enforcement, fire fighters,
homeland security personnel,
etc.).
I've
asked Rich Woldt to work with us
to update our RM presentations,
and identify internet RM
resources we'll use to customize
our programs for UK credit
unions, chapters, leagues, and
international conferences.
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Your right Steve!
The UK credit union
movement is well aware of most
of the risks they'll face in
2007.
The problem is, our UK customers
are normal and all normal folks
have a decreasing learning curve
going up and an decreasing
retention curve coming down
after any traumatic event.
Retention curves are
expressed in "half life"
estimates, meaning within a
short time most have forgotten
1/2 of what they've learned. As
far as the learning curves are
concerned, after every disaster,
terrorist attack, pandemic, etc.
we're all keyed up and ready to
learn. Unfortunately, learning
immediately after a traumatic
event is limited because blood
is used by legs to run and arms
to fight, and little is left for
above our shoulders. In
addition, adrenaline thickens
our blood which in turn reduces
our ability to learn or retain
what we're taught. This is
why a mock robbery is not an
effective teaching technique.
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chapter II we researched
the risks that most
worry people living in
the UK. It turns out to
be a terrorist attack
focused on the railroads
specifically in and
around London where
there is a three fold
increase in the
transportation of
radioactive materials.
Activist have proved
they can infiltrate the
rail transportation and
trucking industry and
have in fact placed a
fake bomb next to one of
the transported
radioactive drums. At
this time there are
around 1,500 movements
of radiological
materials each year.
That is expected to rise
to 4,500 by 2030. Most
of them pass close to
London and some actually
pass through Greater
London.
I point this out
because railroads in the
UK are not only the
primary target of
terrorists, they are the
delivery vehicle of
choice to shut down the
economic infrastructure
in a targeted city or
region of the country.
Intelligence indicates
terrorist are focusing
on disrupting local and
regional economies and will use the
next natural disaster or
community crisis as a
trigger for their next
attack. Al Qaeda is
active in the UK and
it's only a matter of
time before they attack.
Since 2000 there has
been over 2,200 arrests
of al Qaeda suspects.
Estimates are for every
reported suspect ten
have either not been
reported or reports have
been downplayed.
What does this mean
for our RM strategies in
2007? First I
recommend we use worst
case scenarios as an
introduction to our RM
discussion groups. I
also recommend we
identify and track our
customer base and
consequently our risk
exposures by zip/postal
codes and customize our
presentations to address
the risks of greatest
concern to each
audience. We need to
also encourage a
more effective incident
reporting system at the
chapter level to include
asking for a more active
involvement of credit
union leaders in
homeland security.
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2007' RM presentations,
workshops, and discussion groups
should focus on reminding credit
unions what we've learned during
past natural disasters,
terrorist attacks, pandemics, or
man made catastrophes
For example, Katrina
taught us we can't stand alone
or rely public sector first
responders to be the first at
the scene. Terrorist attacks and
bomb threats, especially in
high-rise buildings taught us we
have to evacuate on our own and
not wait for rescue squads.
Every community-wide crisis has
taught us we need to expand our
perimeter to at least a tri
chapter area in order to detect,
delay, and defend terrorist
targets. |
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Rich Woldt -
CUNA
Mutual
RM Special Operations |
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Thank You Steve: During 2007,
we'll not have to stand on
tables or shoot off canons
get the attention of the UK
credit union movement. Katrina,
the tsunamis, earthquakes, wild
fires, and terrorist attacks
have taken care of that!
In
2007, we're going to have to
focus on increasing retention,
cross training, integrating
security, and forming public -
to - private partnerships at all
levels of the international
credit union movement.
In 2007,
we need to focus on
cross training not only Credit Union Risk
Managers but a cadre of on-site
credit union employees who can
take command and orchestrate a
"unified" command when needed.
In 2007 we need to integrate security
systems to increase our ability
to detect impending threats,
speed up our response to reduce
our losses, and more effectively
protect property that's in harms
way.
Rich Woldt |
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So
now you can click
here and customize a
presentations template for 2007...
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Steve
Finnigan - CUNA Mutual Risk
Manager |
Presentations in '04 focused on
ensuring credit unions in the UK
were properly equipped to defend
themselves against burglars,
robbers, scam artists, and
embezzlers. In '05 and '06 we
focused on providing credit
union staff and volunteers with
risk specific training.
In
2007, we'll focus on creating RM
partnerships at the chapter and
regional levels, integrating
security systems to more quickly
identify and measure regional
risk and safeguard concentrated
risk exposures in the UK.
And,
we'll reach out internationally
to learn from other movements
and financial institutions
facing the same internet,
natural disaster, terrorist, and
pandemic threats against our
economy.
Steve
Finnigan |
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Click
here and customize your Risk
Management Power Point
presentations, workshops,
break-out sessions, chapter
presentations, on-site
consultations and board
meetings, group discussions, and
your next regional "fireside
chat" on the role credit unions
play in the war against
terrorism! |
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